Support Board
Date/Time: Wed, 05 Nov 2025 08:14:14 +0000
Sierra Chart
View Count: 710
| [2020-02-02 13:18:28] |
| User747196 - Posts: 7 |
|
Sierra Chart, When I start the program each morning, it begins loading the charts and then it freezes. At the top of the screen there is a message: "(Not Responding)". The program will stay frozen for 5 or 6 minutes, and then continue to load the charts. I've searched your support area but have been unable to find a fix for this issue. I'm hoping that one of your engineers will log on to my computer to help me solve this issue. Thanks Peter |
| [2020-02-03 19:34:14] |
| Sierra_Chart Engineering - Posts: 21315 |
|
We only refer users to this help topic in regards to issues like this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: