Support Board
Date/Time: Sat, 08 Nov 2025 11:24:37 +0000
Automated File Distribution Not Working for One User
View Count: 742
| [2019-03-19 19:29:10] |
| ForgivingComputers.com - Posts: 1154 |
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I have been using the Automated File Distribution process for some time with no issues. I recently came upon a client who is not getting the files. I have double-checked the Sierra Account Name, the SCDLLName, the source code, and the Custom Studies Access Control Panel. I find nothing wrong on any of those settings. I have also tested the downloads with my own account name without a problem. Is there a setting in the application that he could have possibly changed to prevent the downloads? |
| [2019-03-19 22:45:19] |
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Refer to: Resolving Custom Study File and Access Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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