Support Board
Date/Time: Tue, 18 Nov 2025 09:22:45 +0000
SCData - All Services not downloading data?
View Count: 769
| [2019-01-28 23:51:09] |
| User735389 - Posts: 189 |
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I just noticed my charts were not updating (connected to SCData). I primarily trade forex so i switched to SC Forex Data and all the charts updated as expected. Not sure if it's related but I did update to the latest software last week after the market closed (about 3 months behind). I dont have time to test at the moment, but did something change?
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| [2019-01-28 23:59:28] |
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No nothing has changed. Tell us one of the symbols that is not updating and follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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