Support Board
Date/Time: Fri, 01 Nov 2024 00:13:37 +0000
Cannot connect Sierra chart to Rithmic
View Count: 766
| [2016-11-01 13:31:14] |
| User89546 - Posts: 3 |
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Hello I cannot connect Sierra to the Rithmic platform. I get this error message: Socket (50) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-01 08:12:47. I tried various trouble shooting advice including disabling the fire wall, but still cannot connect, however I am ABLE to log in to the Rithmic platform itself. I attached the log file as well as the screen shot from Sierra. Can you please help? Thanks |
Attachment Deleted. Private File Private File |
| [2016-11-01 17:29:26] |
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Refer to the steps here to resolve this: http://www.sierrachart.com/index.php?page=doc/Rithmic.php#PermissionDeniedResolution Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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