Support Board
Date/Time: Thu, 22 Oct 2026 03:12:33 +0000
SC Data is not working
View Count: 48
| [2026-10-21 20:43:27] |
| nottjaay - Posts: 2 |
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Hello, my Sierra Chart trial is active until November 11, 2026, and my email is verified. However, the Data/Trade Service Settings dropdown still shows “SC Data (Not enabled on package).” My charts are blank and the Message Log shows “Symbol not allowed: FreeTrialSymbols.” Could you please check my trial data access and explain how I can load a supported MES symbol using the trial? Thank you.
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| [2026-10-21 21:53:15] |
| John - SC Support - Posts: 48289 |
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Please use the "Forced Login" option and see if this resolves the issue for you: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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