Support Board
Date/Time: Tue, 29 Sep 2026 22:51:45 +0000
Free trial
View Count: 20
| [2026-09-29 19:59:37] |
| Émerick Doré-langlois - Posts: 1 |
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Hello, I am contacting you regarding my Sierra Chart trial. I originally started the free trial in 2025, but unfortunately I was unable to properly use Sierra Chart at the time because my Mac computer was not capable of running the application properly. I now have the appropriate computer equipment and am in a position to properly evaluate Sierra Chart for my trading needs. I am specifically interested in using Sierra Chart for futures order flow, Numbers Bars/Footprint, Market Depth and related functionality. I am a serious prospective customer and intend to purchase a Service Package if Sierra Chart meets my requirements. Unfortunately, because I was unable to actually evaluate the platform during my original trial due to my computer limitations, I was wondering if you could provide me with a trial extension or another opportunity to properly test the platform. I would greatly appreciate your consideration. I would prefer to continue using my existing account rather than creating a new one. Thank you for your time and consideration. Best regards, Émerick |
| [2026-09-29 20:17:53] |
| John - SC Support - Posts: 48062 |
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Since it has been more than a year since you last used Sierra Chart, we have reset your account to have a 21 day trial. Refer to the following for what data is available during a trial: Sierra Chart Trial Account If you need to download the software again, then follow the instructions here: Software Download: Installation and Upgrading Instructions And since it has been some time, we recommend going through the information on the following page for how to get started with Sierra Chart: Getting Started, Opening Charts and Basic Trading For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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