Support Board
Date/Time: Wed, 16 Sep 2026 17:43:17 +0000
Using the Simulated Futures Trading Service from an external DTC client
View Count: 27
| [2026-09-16 13:12:12] |
| Jettins - Posts: 4 |
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Hello Team, I'm running an external automated client that connects to the Sierra Chart DTC Protocol Server on the same machine for order routing. Live orders route correctly through Teton CME Routing. For testing I want the client to trade against the server-based Simulated Futures Trading Service rather than the live account. Orders sent over DTC with TradeAccount "Sim1" are received by the DTC server (they appear in the Message Log) but produce no ORDER_UPDATE — neither accepted nor rejected. With the live account name and Trade Simulation Mode on, orders are rejected with "Non-simulated Trade Account cannot be used with Trade Simulation Mode," which I understand is expected. From the documentation I gather the internal Trade Simulation Mode isn't accessible over DTC and the Simulated Futures Trading Service is the intended route. Could you confirm: (1) how to activate the Simulated Futures Trading Service on my account; (2) what it appears as in Global Settings >> Data/Trade Service Settings >> Current Selected Service — it isn't in my current list; (3) the trade account name the DTC client should use once it's active; and (4) whether it can run alongside Teton for live data, or whether I need to switch services to use it. Sierra Chart build 58042, Windows, package with Teton CME Routing and Denali data. Juan |
| [2026-09-16 14:25:15] |
| John - SC Support - Posts: 47913 |
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1. Refer to the following: Simulated Futures Trading Service: Setup Instructions 2. It shows as "Trading Evaluator" and "Trading Evaluator - Delayed". The one you choose depends on whether you are using real-time or delayed data. 3. You define this. Refer to instructions linked to in #1. 4. No. You are connected to one service or the other within a single installation of Sierra Chart. If you want to work with both Teton and the Simulated Futures Trading Service at the same time, then you would need to have two separate installations of Sierra Chart - one for each connection. Refer to the following: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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