Support Board

Date/Time: Thu, 03 Sep 2026 01:28:08 +0000

Issue with Flattening a Trade

[2026-09-02 23:52:22] #1 [Go To First Post]
bobstone249 - Posts: 59
Hi, I experienced an issue during yesterdays S&P500 session. I placed an order around 7662.50 at 10:03. Price went up and came back at me and I foolishly killed the trade using flatten. The system then created an order shorting the bullish trend. Concerningly for me, the order also had no SL or Take Profit Orders - just a green horizontal line showing the entry point. As part of my trading process I changed the profit format on the trade window to "do not display". Had the P/L not been red I may not have checked it (at least until I'd noticed the green line and known that I did not have a live order). I know that I did not create this order as I have my system set for the trader to provide confirmations for all orders - and all that happened here was a press of the flatten button. A fellow trader experienced something similar in August 2025, I've just checked the Discord channel. Is there anything I can do to ensure the flatten button works - or should I refrain from using it? I'm just conscious that, when the market makes a significant swift move, the SL could be passed/overlooked. Thanks


Screenshot 2026-09-03 064639.png / V - Attached On 2026-09-02 23:47:30 UTC - Size: 88.99 KB - 4 views

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