Support Board
Date/Time: Wed, 26 Aug 2026 19:59:43 +0000
no Stock data today ???? 20260826
View Count: 37
| [2026-08-26 15:02:00] |
| User882361 - Posts: 8 |
|
hi there, I am facing some questions here.... today for some reason no Stock data came in, restof dataFeeds were fine... are there some "issues" .... I have the latest vesr, and yes all payments are fine too. so ie [ ORCL/VIXY/TLT/INTC/MU/GOOGL/META/SPY/MSFT/AAPL/ASML/AMD/XLK/TSM/QQQ/SMH... ] best regards Robert |
 Screenshot 2026-08-26 at 14.42.46.png / V - Attached On 2026-08-26 14:58:16 UTC - Size: 1.07 MB - 5 views Screenshot 2026-08-26 at 14.42.46.png / V - Attached On 2026-08-26 14:59:15 UTC - Size: 1.07 MB - 4 views |
| [2026-08-26 15:33:57] |
| John - SC Support - Posts: 47665 |
|
The only "issue" with data today is if you are using the NASDAQ TotalView data, then you need to be on the current release (v 2945). Refer to the last post in this thread: Important Notice: Market Data feed Changes, Required Update in December 2026 We are not sure how you have that spreadsheet setup, so there is nothing we can tell from that in particular. We need to see a basic bar chart for one symbol that shows the Date-time along the bottom and the current price and the most recent bar displayed in the chart. Please let us know the time zone of the chart. Follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Also, please get us your Message Log by following these instructions for the same symbol that you get us the image for: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-26 17:09:26] |
| User882361 - Posts: 8 |
|
thanx for your time/patience !!!! the v2945 solved the issue !... thank U again >>> best regards Robert >>>>> pls close this ticket<<<<< |
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