Support Board
Date/Time: Mon, 28 Sep 2026 12:55:27 +0000
Rithmic Historical Data
View Count: 222
| [2026-08-14 07:35:09] |
| User374751 - Posts: 43 |
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Support, I utilize version 2718, since its initial release. Rithmic is the data feed. 2718 functioned properly without issue until several hours ago. Now, historical intraday data is unavailable. I logged off the system as usual at a time during the day. When I logged into the system again, only market data from the time of my login and forward is available, no history. I have R Trader as a supplementary platform. It functions properly with historical data. I have not made any recent login credential changes or hardware modifications that could be the root of this issue. Please help resolve this problem. Message from Sierra Chart: Error downloading Intraday data: permission denied |
| [2026-08-14 16:18:02] |
| Sierra_Chart Engineering - Posts: 24994 |
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Based upon what we know, most likely Rithmic has restricted access because you have gone over some limit of historical data downloading they have set. Sierra Chart has no limits with historical data downloading with its own Denali Exchange Data Feed: Denali Exchange Data Feed This is what we recommend you use. Or just simply stay connected to Rithmic continuously to avoid missing data. That is another solution. Also you really really should update Sierra Chart to the current version. There is no reason to be staying on an old version at this point in time. There are many improvements, including performance improvements and new features. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-08-14 16:19:14
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