Support Board
Date/Time: Fri, 10 Jul 2026 18:27:14 +0000
HI New to Sierra charts, not recieving live charts please help asap its been 3 days strug
View Count: 16
| [2026-07-10 16:54:29] |
| User427503 - Posts: 1 |
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This was working after I registered,one time I restarted PC charts are not working as expected. please guide me what to do. I am struggling alot, no DOM Values because the chartitself is not live. please help,thanks. its urgent. Also how to see time of sales. |
| [2026-07-10 17:22:05] |
| John - SC Support - Posts: 47139 |
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Everything on your account looks good, so you should be getting real-time data for the following exchanges that you have active with our Denali Exchange Data Feed: - CME with Market Depth for Non-Professional Trading Accounts - NASDAQ TotalView What is one symbol for which you are having an issue? We need the symbol exactly as you have it entered for the chart in "Chart >> Chart Settings >> Symbol >> Symbol". Also, what is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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