Support Board
Date/Time: Thu, 27 Aug 2026 00:13:50 +0000
Post From: HI New to Sierra charts, not recieving live charts please help asap its been 3 days strug
| [2026-07-10 17:22:05] |
| John - SC Support - Posts: 47669 |
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Everything on your account looks good, so you should be getting real-time data for the following exchanges that you have active with our Denali Exchange Data Feed: - CME with Market Depth for Non-Professional Trading Accounts - NASDAQ TotalView What is one symbol for which you are having an issue? We need the symbol exactly as you have it entered for the chart in "Chart >> Chart Settings >> Symbol >> Symbol". Also, what is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |