Support Board
Date/Time: Fri, 26 Jun 2026 06:45:46 +0000
Data and replay not working
View Count: 16
| [2026-06-26 01:05:03] |
| User432411 - Posts: 4 |
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Hello, I cant seem to get data to download for nqu6? I can not get replay to work. Ive never had this issue before |
| [2026-06-26 05:14:58] |
| Sierra_Chart Engineering - Posts: 24120 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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