Support Board
Date/Time: Tue, 02 Jun 2026 04:22:21 +0000
Not getting real time dasta
View Count: 25
| [2026-06-02 02:03:11] |
| Doug1001 - Posts: 2 |
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I apologize if the solution is somewhere in the archives, but I cannot figure out why my data is delayed. Pretty sure my account is up to date with the monthly fees. I have retried activating the exchange. I have tried everything that usually corrects the issue. Any guidance would be much appreciated. Thanks |
| [2026-06-02 03:46:50] |
| TonyCipriani - Posts: 100 |
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Have you connected to your live trading account? You have to do that once a month. Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees |
| [2026-06-02 03:58:04] |
| Doug1001 - Posts: 2 |
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Yes I have but that did not seem to do the trick. Thank you |
| [2026-06-02 04:01:00] |
| TonyCipriani - Posts: 100 |
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Try closing the platform and logging in again
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