Support Board
Date/Time: Sat, 18 Jul 2026 01:36:39 +0000
Post From: Not getting real time dasta
| [2026-06-02 15:23:18] |
| John - SC Support - Posts: 47247 |
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User59879: You did have automatic payments setup, but your card was declined at one point, therefore the option was turned off. We see some additional declines from our payment processor of PayPal V2 since then as well. We are seeing more declines from PayPal V2 recently, but they do not give us any additional information on why there is an issue. We see you have setup automatic payments again, but most likely you will have the same issue. Our recommendation is to make manual payments with our card processor of "Stripe", which is also available on our Payments page. We are working on changing payment processors, but this takes some time to complete. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |