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Date/Time: Tue, 10 Feb 2026 20:46:15 +0000

How to Post a Message for Support

CQG web api not connecting.

View Count: 15

[2026-02-10 15:37:06] #1 [Go To First Post]
User931377 - Posts: 5
I am not able to connect to cqg web api. What's the issue?


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[2026-02-10 18:39:22] #2 [Go To First Post]
John - SC Support - Posts: 44557
Get us your Message Log so we can see what it states in it with respect to this. Follow these instructions to get us the log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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