Support Board
Date/Time: Fri, 30 Jan 2026 03:38:01 +0000
Random Freezing of the chart
View Count: 54
| [2026-01-29 18:31:01] |
| LongShortz - Posts: 35 |
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I've been experiencing issues since the recent upgrades where my charts just freeze for a 1-4 seconds randomly throughout the day. It happens right the middle of trades sometimes while I'm trying to move my stops or targets. It has cost me money multiple times now. Have there been any other reports of this? Anything I can try to improve things?
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| [2026-01-29 20:23:26] |
| Sierra_Chart Engineering - Posts: 22571 |
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Is the user interface of Sierra Chart frozen? Does it become inoperable when this is happening? Or is it a case where just the chart is not updating. For example can you interact with the menus of Sierra Chart during this time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-29 20:24:17
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| [2026-01-29 20:37:45] |
| LongShortz - Posts: 35 |
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From what I can tell, it is everything. Naturally, the more common thing is when I'm working with charts but I have experienced it in menus as well.
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