Support Board
Date/Time: Sun, 15 Feb 2026 17:39:57 +0000
Denali Exchange Data Feed not showing in Data/Trade Service Settings list after activation
View Count: 171
| [2026-01-23 15:54:03] |
| User689619 - Posts: 2 |
|
Denali Exchange Data Feed is activated on my account, but not showing in Sierra Chart version 2867 Data/Trade Service Settings list. Username: [你的用户名]cheng cheng Please sync my services. |
| [2026-01-23 17:24:53] |
| John - SC Support - Posts: 44624 |
|
There is no service setting for the "Denali Exchange Data Feed". Sierra Chart is setup to look to get the data from our Denali Exchange Data Feed first, and then, if you are not setup with Denali, it will try to get the data from your connected service. All of this occurs "behind the scenes", so you do not need to do anything special in this regard. Refer to the following: Denali Exchange Data Feed: Integration with Trading Services But, you are currently on a Trial. As such, you can not connect to any data or trading services. You also are limited to certain symbols for data, and any data that would require a paid exchange will be the Delayed Streaming Data. Refer to the following: Sierra Chart Trial Account In order to setup the Denali data or to connect to another trading or data service, you need to be on one of the paid packages. In particular, you need to be on one of the "Integrated" packages. Refer to the information at the following link regarding the packages: Description of Service Packages and Pricing: Packages To change from a Trial to a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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