Support Board
Date/Time: Fri, 16 Jan 2026 07:15:41 +0000
Window gone after resizing
View Count: 39
| [2026-01-15 21:36:59] |
| Lucas Muench - Posts: 23 |
|
Hello, I have a problem with a window. I can click on on it, detach it, all good. But if I resize it or minimize it to fit it in the whole screen its gone and not there anymore. I am currently not at home and therefore just use my travel monitor so the size is smaller. maybe the window is somewhere on the "bigger screen" although it doesnt exist? I tried all kinds of restore window functions I see but nothing works. |
| [2026-01-15 21:50:38] |
| John - SC Support - Posts: 44021 |
|
We are not understanding the flow in which "if I resize it or minimize it to fit it in the whole screen its gone and not there anymore". Is the window Attached or Detached at the point in which you try to resize it? When you try to resize it, where are you grabbing the edge? What happens when you do this? Is the chart disappearing when you click to grab an edge/corner? Is it doing something else? We need to understand the exact flow and what occurs. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-15 23:22:46] |
| Sierra_Chart Engineering - Posts: 22390 |
|
We need you to update to the current version of Sierra Chart. Instructions: Software Download: Fast Update And then, locate the window in Window >> Windows and Chartbooks. Select it from the list and press "move to on screen". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-15 23:23:49
|
| [2026-01-16 01:57:05] |
| Lucas Muench - Posts: 23 |
|
I updated now and tried what you suggested, problem still persists. Please check the screenshots. Once I open the market profile section I can view this window but then when I click resize or minimze to re drag the windows size to fit in with my other main tab/window its not there anymore and I think it might be still on "the bigger screen".
|
 1screen.png / V - Attached On 2026-01-16 01:55:11 UTC - Size: 130.82 KB - 8 views 2screen.png / V - Attached On 2026-01-16 01:55:20 UTC - Size: 70.51 KB - 6 views 3screen.png / V - Attached On 2026-01-16 01:55:24 UTC - Size: 93.03 KB - 6 views |
To post a message in this thread, you need to log in with your Sierra Chart account: