Support Board
Date/Time: Sun, 11 Jan 2026 20:16:54 +0000
Trial Period active yet delayed feed not working
View Count: 22
| [2026-01-11 00:04:19] |
| User372530 - Posts: 1 |
|
Hi, Our trial period is active yet we keep getting the message "Symbol not allowed: ESH26-CME" We are not able to get the delayed data feed for ES and our trial period is active. We have also completed the Uniform Subscriber agreement for the delayed data. Attached a picture also. Please provide support, thanks. |
 Screenshot 2026-01-10 190242.png / V - Attached On 2026-01-11 00:03:12 UTC - Size: 157.13 KB - 6 views |
| [2026-01-11 04:56:07] |
| Sierra_Chart Engineering - Posts: 22293 |
|
You need to use the symbol MESH26-CME instead, during a trial.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: