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Date/Time: Wed, 25 Feb 2026 18:06:24 +0000

How to Post a Message for Support

Refund

View Count: 510

[2026-01-05 15:01:56] #1 [Go To First Post]
lion323 - Posts: 60
There is 102$ in my sierra chart account balance can you please refund me

[2026-01-05 18:16:00] #2 [Go To First Post]
John - SC Support - Posts: 44792
This was taken care of through another ticket. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-01-05 20:52:13] #3 [Go To First Post]
lion323 - Posts: 60
Is there a study that plots the range for each individual bar ?

[2026-01-05 22:44:23] #4 [Go To First Post]
John - SC Support - Posts: 44792
Refer to the following: True Range For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-01-11 09:27:29] #5 [Go To First Post]
lion323 - Posts: 60
If I set the chart tick size on a stock higher than its original for number bars Will that affect the calculated values ? If so how can we use it without affecting the calculated values ? Calculated values as In cumulative delta and delta and day delta

[2026-01-12 16:10:50] #6 [Go To First Post]
John - SC Support - Posts: 44792
Do not change the Tick Size. To adjust the data for a Numbers Bars study, use the "Volume at Price Multiplier". Refer to the following: Chart Settings: Volume at Price Multiplier for Historical/Intraday Chart (Chart >> Chart Settings >> Chart Data >> Volume at Price menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-01-12 19:12:04] #7 [Go To First Post]
lion323 - Posts: 60
Will changing the volume at price multiplier affect the actual cumulative delta and volume on the number bars calculated values ? So will the calculated values be different from actual values?

[2026-01-12 21:10:03] #8 [Go To First Post]
John - SC Support - Posts: 44792
It just aggregrates the values across a set of prices. So items like the Cumulative Delta and Numbers Bars Calculated Values that are an accomulation across an entire bar are not affected. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-01-13 17:01:14] #9 [Go To First Post]
lion323 - Posts: 60
why is my numbers bar not updating its lagged while my other charts are working find the number bars are lagged


photo_5994715588992896439_y.jpg / V - Attached On 2026-01-13 17:00:13 UTC - Size: 113.05 KB - 31 views Attachment Deleted.

[2026-01-13 18:24:11] #10 [Go To First Post]
John - SC Support - Posts: 44792
Why do you state that it is lagging? What specific information are you looking at? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-01-16 21:05:50] #11 [Go To First Post]
lion323 - Posts: 60
What has increasing volume at price multipler do with it ? It only puts an extra 0 at the end ?

[2026-01-19 17:30:32] #12 [Go To First Post]
John - SC Support - Posts: 44792
What has increasing volume at price multipler do with it ? It only puts an extra 0 at the end ? We are not understanding this question. The information for the Volume at Price Multiplier is here: Chart Settings: Volume at Price Multiplier for Historical/Intraday Chart (Chart >> Chart Settings >> Chart Data >> Volume at Price menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-02-06 01:13:42] #13 [Go To First Post]
lion323 - Posts: 60
Is it possible to have time and sales for crypto markets ?

[2026-02-06 15:38:56] #14 [Go To First Post]
John - SC Support - Posts: 44792
There is no reason to not be able to get Time and Sales for Crypto. Did you try this and something did not work? What was the symbol and what did you see? -- Also, please open separate tickets for each question. It helps us keep track of each individual issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-02-11 04:16:13] #15 [Go To First Post]
lion323 - Posts: 60
Does the top of the book data still include number bars ?

[2026-02-11 05:05:37] #16 [Go To First Post]
Sierra_Chart Engineering - Posts: 23022
Yes, Numbers Bars only require top of book data. Not market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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