Support Board
Date/Time: Fri, 31 Oct 2025 06:11:48 +0000
No Sierra chart windows visable
View Count: 39
| [2025-10-30 14:18:45] |
| User654138 - Posts: 37 |
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I don't know where to start with this, I opened sierra charts and no workspace appears although "sierrachart_64.exe displays in title bar
Date Time Of Last Edit: 2025-10-30 14:34:21
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| [2025-10-30 15:04:58] |
| John - SC Support - Posts: 42683 |
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It sounds like you do not have any Chartbooks open. Select "File >> Open Chartbook" and open a specific chartbook and see if everything is fine. It also sounds like you probably had the chartbooks opening automatically and they did not for some reason. If this is the case, then most likely it would be due to having deselected the option for "Open Files on Startup" in the Sierra Chart Login Window, or having enabled the option for "Safe Mode". Also, you can check the following setting and the one below it to make sure you have chartbooks set to open automatically: General Settings Window: Open Files On Startup (Global Settings >> General Settings >> General >> Startup) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-30 15:38:08] |
| User654138 - Posts: 37 |
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I understand how to open a chartbook, I'm not getting to an interface to open one. All I get is the title bar.
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| [2025-10-30 16:40:27] |
| John - SC Support - Posts: 42683 |
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Are you running your Sierra Chart software on an emulator of any type? There is an option for MAC and Linux to have a "window shade" effect, where a window gets rolled up into the Title Bar. If you double click the Title Bar, the window should show up again. Otherwise, we can only recommend rebooting your system and seeing if that fixes the problem. Your system may have been out of resources and Sierra Chart not able to start up properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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