Support Board
Date/Time: Fri, 24 Oct 2025 05:41:27 +0000
Still showing delayed data
View Count: 160
| [2025-09-24 11:11:39] |
| ldepadey - Posts: 3 |
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Hi all, I simply can not get sierra to show real time data, I have connected to the trading evaluator disconnected, then reconnected to SC DATA but still it shows delayed data. please help |
| [2025-09-24 14:46:14] |
| John - SC Support - Posts: 42540 |
|
You have activated a Non-Professional exchange for the CME Group, but you have not connected to your live, funded, futures trading account in order to verify your Non-Professional status. Refer to the following regarding the need for this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Our Trading Evaluator does not count as a live, funded, futures trading account if that is what you are trying to do. You need to connect to a live account. We see that you did not fill out the Exchange Agreements properly either, as the "Clearing Firm" and "Account Number" are blank. These need to be filled in with the Clearing Firm (or broker) and Account Number for your live trading account. If you do not have a live trading account, then refer to the following: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-23 17:42:48] |
| ldepadey - Posts: 3 |
|
Hello, i was connected to a rythmic account, once disconnected i had to change to symbol back as i wasn't aware the symbol had change to a rythmic one, once done the SC Data loaded. Kind regards, |
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