Support Board
Date/Time: Tue, 16 Sep 2025 15:30:35 +0000
Professional Data Feed
View Count: 54
| [2025-09-11 09:06:50] |
| User948801 - Posts: 2 |
|
Hello, I am having trouble accessing the Data feed I purchased on the Sierra Charts application. I am a professional and I have purchased the licence for CME E-mini. I tried to go to Global Settings --> Data/Trade Service Settings but I can't find the CME E-mini option. I have tried the read the documentation on the website when it comes to the Denali Exchange Data Feed Option but I can't see anything relevant. The closest I can seem to get is the page on [Denali Exchange Data Feed] where it says "Ensure that the Current Selected Service is set to the Trading service that you are using." But when I go to the dropdown list, I can't see anything relevant to Denali. These are the services that I manage to connect to: - BitMEX Trading Direct [Trading] - Generic [Data] - No Service [Data] - SC Data [Data] - Trading Evaluator [Trading] - Trading Evaluator - Delayed [Trading] I can't seem to identify which one is correct. Any help would be greatly appreciated. |
| [2025-09-11 15:51:35] |
| John - SC Support - Posts: 41836 |
|
The Denali Exchange Data Feed works in the background. You do not need to specifically select it for a service. In the "Current Selected Service" you select the trading service you want to connect to. Then you will get the data from our Denali Exchange Data Feed and trade with your selected service. Refer to the following: Denali Exchange Data Feed: Integration with Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: