Support Board
Date/Time: Tue, 16 Sep 2025 13:26:27 +0000
Post From: Professional Data Feed
| [2025-09-11 09:06:50] |
| User948801 - Posts: 2 |
|
Hello, I am having trouble accessing the Data feed I purchased on the Sierra Charts application. I am a professional and I have purchased the licence for CME E-mini. I tried to go to Global Settings --> Data/Trade Service Settings but I can't find the CME E-mini option. I have tried the read the documentation on the website when it comes to the Denali Exchange Data Feed Option but I can't see anything relevant. The closest I can seem to get is the page on [Denali Exchange Data Feed] where it says "Ensure that the Current Selected Service is set to the Trading service that you are using." But when I go to the dropdown list, I can't see anything relevant to Denali. These are the services that I manage to connect to: - BitMEX Trading Direct [Trading] - Generic [Data] - No Service [Data] - SC Data [Data] - Trading Evaluator [Trading] - Trading Evaluator - Delayed [Trading] I can't seem to identify which one is correct. Any help would be greatly appreciated. |