Support Board
Date/Time: Mon, 15 Sep 2025 13:36:58 +0000
tabs in chartbook always dissapearing
View Count: 101
| [2025-09-09 15:33:09] |
| Lucas Muench - Posts: 11 |
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Hello, since a few days my chartbook tabs are always dissapearing. If i readjust them with Global Settings - Windows Tabs it only readjusts until I click on another chartbook. I have to restart sierra. whats the problem?
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 Screenshot 2025-09-09 132840.png / V - Attached On 2025-09-09 15:33:05 UTC - Size: 690.83 KB - 21 views |
| [2025-09-09 22:09:01] |
| Sierra_Chart Engineering - Posts: 20882 |
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We will do our best to look into this, but we strongly suspect it is related to the operating system.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-10 11:13:55] |
| Lucas Muench - Posts: 11 |
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It just started a few days ago. Any fix for this or could it be an actual sierra bug with the most recent version?
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| [2025-09-10 13:52:01] |
| Sierra_Chart Engineering - Posts: 20882 |
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It is very unlikely, this is going to be a problem on the Sierra Chart side. We think it is operating system related. Extremely unlikely it is a problem with the recent version. There have been no changes in this functionality for a long time. Most likely the only solution is for us to rebuild the main window and child windows away from operating system functionality. This will take some time. This has always been planned and we will get this done as soon as we can. But it is not likely to be done for months. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-10 13:52:14
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| [2025-09-15 02:41:23] |
| User834423 - Posts: 2 |
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As the author discussed opening this thread. My chart book tabs have also disappeared. I can't say when this issue started as I've been hospital for past 10 days it was working fine prior I did perform an upgrade to v2773 with no resolution I don't believe it is related to our operating systems?!?!! My computer has had no modifications in months SC has run flawlessly for over 10 years, but this issue is perplexing to say the least. Please consider taking a more in-depth investigation for a solution (fix) Thank you for all that you do |
| [2025-09-15 06:45:56] |
| Lucas Muench - Posts: 11 |
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Yes the problem continues and its also on another computer, it has to be sierra related.
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