Support Board
Date/Time: Tue, 26 Aug 2025 16:18:08 +0000
CFD AUDUSD XAUUSD Data History (Intraday)
View Count: 381
| [2025-06-03 01:15:15] |
| User753526 - Posts: 68 |
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I began using Sierra Chart for my AUDUSD and XAUUSD Charts recently but I have noticed on my intraday charts that I cannot load Historical Data from before November 2024. I have 3000 days set as the 'Number of Days to Load' in Chart Settings and I have checked the settings in Data/Trade Settings and the Maximum number of days to load is 18200. Are the CFD Charts limited to around 6 months of data or is there something I am missing? |
| [2025-06-03 02:10:11] |
| Sierra_Chart Engineering - Posts: 20739 |
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Follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data If you still cannot access more data let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-03 02:10:19
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| [2025-06-03 02:52:28] |
| User753526 - Posts: 68 |
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Thanks. I found the same link on another Support Board post and had checked those settings but also just reconfirmed them now and everything seems as though it should be but the earliest date I can download is 28th Nov 2024 on an intraday chart. I have also deleted/redownloaded the chart data via the Edit menu after confirming those settings. |
| [2025-06-03 10:23:29] |
| Sierra_Chart Engineering - Posts: 20739 |
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What are these two settings set to?: Global Settings >> Data/Trade Service Settings >> Common Settings >> Maximum Historical Intraday Days to Download >> Non-Tick Data, 1 Tick Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-03 12:47:25] |
| User753526 - Posts: 68 |
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They are both set at 186
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| [2025-06-03 15:11:10] |
| John - SC Support - Posts: 41476 |
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Follow these instructions and let us know if you continue to have an issue: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Using 'Date Range in File >> From' to Download More Historical Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-03 15:19:49] |
| User753526 - Posts: 68 |
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When I try this, I set the 'Date Range in File From date', click 'A' to accept that value and as soon as I click 'Apply All' or 'Ok' that date I input reverts back to 2024-11-28 and the data/history length remains the same. No download prompt appears, I assume as the date reverts itself back to the original. |
| [2025-06-03 15:28:47] |
| Sierra_Chart Engineering - Posts: 20739 |
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Set the Intraday Data Storage Time Unit to 1 Second or 2 Seconds (essential for download performance): Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) And then set this setting: Global Settings >> Data/Trade Service Settings >> Common Settings >> Maximum Historical Intraday Days to Download >> Non-Tick Data to 3000. Go to the chart and re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-06-03 15:30:38
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| [2025-06-03 15:37:19] |
| User753526 - Posts: 68 |
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Ok this has fixed it. It is currently downloading from circa 2017. Thank you. |
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