Support Board
Date/Time: Tue, 26 Aug 2025 18:17:34 +0000
Remove bar gap
View Count: 393
| [2025-05-26 19:56:31] |
| User570415 - Posts: 31 |
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Hello, I am not be able to remove the filling bar gap at the beginning of the rth session (emini ES future). As I saw on the other threads I put on "none" the gap fill on chart settings and also and set "yes" on new bar at session start. Do not change nothing. How can you help me? Thank you |
| [2025-05-27 16:24:26] |
| Sierra_Chart Engineering - Posts: 20740 |
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Provide an image of the chart, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-27 16:24:35
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| [2025-05-27 21:56:46] |
| User570415 - Posts: 31 |
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https://www.sierrachart.com/image.php?Image=1748382942963.png
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| [2025-05-28 14:05:17] |
| John - SC Support - Posts: 41485 |
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Where exactly in the image is the issue you are viewing? We also need to know your Session Times settings, we need all 5 of the following: - Start Time - End Time - Use Evening Session - Evening Session Start - Evening Session End For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-28 17:13:48] |
| User570415 - Posts: 31 |
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there is a big fill long bar between the rth's sessions of May 26th and 27th (in blue). and you can see also the same at the beginning of the rth session on May 23 (in red). I want to remove this gap filling with bar. Start time 9:30 NY time End time 17:00 NY time Use evening session: NO |
| [2025-05-28 18:26:20] |
| John - SC Support - Posts: 41485 |
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What is the setting for "Chart >> Chart Settings >> Session Times >> New Bar at Session Start"?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-28 18:37:37] |
| User570415 - Posts: 31 |
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new bar at session start: YES gap fill: None |
| [2025-05-28 20:41:40] |
| John - SC Support - Posts: 41485 |
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We do not believe that what you are seeing is due to the Gap Fill options. Rather, this looks like a data problem from Rithmic. Attached is an image of what we see for this product around May 26, 2025. You will see a large gap when the market closes on Friday May 23, 2025, and when it opens again for the regular trading hours on Monday at 08:30:00 - this is due to the missing evening session starting on Sunday night. Then there is a small gap that is barely noticeable going from the close on Monday at Noon to the open on Tuesday at 08:30:00. The thing to do is to delete the data and redownload it from just before Friday and see if the data comes in correctly. But, you are using Rithmic for your data, and we have seen very odd things with Rithmic data, so redownloading may cause more issues. Refer to the following regarding redownloading the data from that time: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) In the end, we recommend using our Denali Exchange Data Feed for the data. You will not have issues like these with our data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 Screenshot 2025-05-28 154124.png / V - Attached On 2025-05-28 20:41:37 UTC - Size: 53.74 KB - 111 views |
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