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Support Board

Date/Time: Fri, 31 Oct 2025 11:50:49 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
sierra chart supported brokers
User945898 		2021-05-06 22:24:38
Sierra_Chart Engineering LPN LP 		1 973
Not receiving any data on DAX
Channas 		2021-05-06 22:23:53
User13668 LPN LP 		3 678
Hello question about double datafeeds!
Mr.DaxF 		2021-05-06 21:16:28
Mr.DaxF LPN LP 		4 636
Miss-match between entry and close of trade, with older entry(?)
User964132 		2021-05-06 20:32:11
User964132 LPN LP 		3 636
Sim account in 2nd instance not recognized in ver. 2253
RMos22 		2021-05-06 19:58:28
Sierra_Chart Engineering LPN LP 		4 612
Please refund I dont know how to post message in the support board
User447693 		2021-05-06 19:36:50
User447693 LPN LP 		2 672
Can we use Your data feed and IB feed at the same time ?
GravisHTG 		2021-05-06 19:36:01
Sierra_Chart Engineering LPN LP 		2 604
Micro BTC data
User525965 		2021-05-06 19:07:37
Sierra_Chart Engineering LPN LP 		2 561
Gold / oil charts
User531621 		2021-05-06 18:14:30
John - SC Support LPN LP 		1 534
Arrow on chart
gretat 		2021-05-06 18:12:43
John - SC Support LPN LP 		1 656
Upgrading SC from 32 bit to 64 bit.
User949982 		2021-05-06 18:09:27
User949982 LPN LP 		2 624
inaccurate MID
User148596 		2021-05-06 18:08:47
User148596 LPN LP 		8 624
New-AMP with Sierra and CQG with web trading
User447693 		2021-05-06 18:04:28
John - SC Support LPN LP 		3 709
trading live failure
User201267 		2021-05-06 18:03:20
John - SC Support LPN LP 		1 485
Using Sierra Chart through AMP
User965825 		2021-05-06 18:01:45
John - SC Support LPN LP 		1 843
Chart vs Dome
User997788 		2021-05-06 17:53:50
John - SC Support LPN LP 		3 630
DATA
User973892 		2021-05-06 17:49:32
John - SC Support LPN LP 		1 477
Trading
User787121 		2021-05-06 16:54:11
John - SC Support LPN LP 		1 498
Not receiving real time data
User25309 		2021-05-06 16:27:24
Sierra_Chart Engineering LPN LP 		3 616
In the cards?
User940772 		2021-05-06 16:19:32
User940772 LPN LP 		2 599
Error in historical data on US Equities
Adam Schwartz 		2021-05-06 15:58:20
Adam Schwartz LPN LP 		5 623
Last Trade Price Box
SierraTraders 		2021-05-06 15:39:26
John - SC Support LPN LP 		3 849
Denali data is delayed !!!
TJezz 		2021-05-06 15:32:17
John - SC Support LPN LP 		5 967
Market By Order ASCIL Example
User769783 		2021-05-06 15:19:33
User769783 LPN LP 		4 1033
You have 1 updated Account Support Ticket(s).
User183724 		2021-05-06 15:12:03
John - SC Support LPN LP 		1 577
Denali feed with TT order routing setup with Sweet Futures
Besstal 		2021-05-06 14:42:24
John - SC Support LPN LP 		3 835
Missing data on Canadian Dollar daily chart, ok on intraday
User844383 		2021-05-06 14:07:42
User844383 LPN LP 		18 876
My EUREX data is frozen
Tofer 		2021-05-06 13:52:36
John - SC Support LPN LP 		3 762
I am not receiving data
User207056 		2021-05-06 13:49:44
John - SC Support LPN LP 		1 587
Sierra Stopped trading
User555708 		2021-05-06 09:30:14
Sierra_Chart Engineering LPN LP 		1 623
Denali DAX datafeed outage
User320644 		2021-05-06 09:30:05
Sierra_Chart Engineering LPN LP 		4 637
numbers for columns in Study summary window
User354816 		2021-05-06 08:35:53
User354816 LPN LP 		0 486
Does anyone else run into responsiveness issues with their system during the day ?
GravisHTG 		2021-05-06 06:12:29
GravisHTG LPN LP 		2 642
MBO data not visible
brym.stone 		2021-05-06 06:00:12
brym.stone LPN LP 		6 1023
[User Discussion] - Trades keep randomly closing.
j4ytr4der_ 		2021-05-06 05:11:01
j4ytr4der_ LPN LP 		18 1118
Interactive Broker order stuck on PendingModify after entry
User735389 		2021-05-06 04:18:19
User735389 LPN LP 		2 1257
Orders not working/ placing
User109175 		2021-05-06 03:55:38
Sierra_Chart Engineering LPN LP 		1 672
data feed
s4mu3l100 		2021-05-06 02:38:56
Sierra_Chart Engineering LPN LP 		1 504