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Support Board

Date/Time: Sun, 14 Sep 2025 10:13:29 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Data connection problem with TransAct / Infinity
David Clarke 		2021-05-14 16:51:58
John - SC Support LPN LP 		1 634
VIX and Bonds Yields
User893396 		2021-05-14 16:18:53
John - SC Support LPN LP 		1 693
Order Fill Fees
TraderGD 		2021-05-14 16:16:21
SC Support LPN LP 		3 684
QUESTIONS ABOUT TRADING US STOCKS WITH IB
User993113 		2021-05-14 16:13:23
John - SC Support LPN LP 		9 984
Real time quotes
User89188 		2021-05-14 16:11:41
John - SC Support LPN LP 		1 544
cross hairs on your charts when hand tool is activated
User425645 		2021-05-14 16:10:39
John - SC Support LPN LP 		1 1681
How to login directly to Sierra Charts
User937524 		2021-05-14 14:30:24
John - SC Support LPN LP 		3 795
How to set up multiple trading services in the same instance?
WheresMoney 		2021-05-14 14:24:42
John - SC Support LPN LP 		1 1103
Large Volume Trade Indicator
RIFT 		2021-05-14 14:13:55
mrseho LPN LP 		3 762
[User Discussion] - Phillip Capital brokerage - user experiences
User629461 		2021-05-14 09:21:10
User897008 LPN LP 		1 919
Switch from Denali to Rithmic
User852621 		2021-05-14 00:35:32
User852621 LPN LP 		8 1098
Enabling alerts makes the chart disappear
tommartin321 		2021-05-13 21:44:20
tommartin321 LPN LP 		3 559
How to change trade activity log time zone?
theunknowntrader 		2021-05-13 20:45:58
John - SC Support LPN LP 		1 1653
Denali feed question
WheresMoney 		2021-05-13 20:39:30
John - SC Support LPN LP 		1 551
Error says Trader not enabled
User350433 		2021-05-13 20:38:22
John - SC Support LPN LP 		1 662
Data/Trade Service Settings Problem
BADGETT 		2021-05-13 17:25:06
John - SC Support LPN LP 		1 516
ACCOUNT ON DIFFERENT COMPUTERS
Camilo Rodriguez 		2021-05-13 17:06:09
John - SC Support LPN LP 		1 513
just came back from vacation
User906585 		2021-05-13 17:03:09
John - SC Support LPN LP 		11 597
Exchange fee with service package 11
User229346 		2021-05-13 16:51:24
John - SC Support LPN LP 		1 485
Live Data
User491464 		2021-05-13 16:41:34
John - SC Support LPN LP 		1 489
[User Discussion] - What is the correct session timings for a 6E / EURUSD TPO chart?
User263664 		2021-05-13 15:45:51
RoadKill LPN LP 		4 863
no historical data than the current contra
inusuel 		2021-05-13 15:22:48
John - SC Support LPN LP 		1 521
How to share main toolbar settings? (Where are the files?)
RoadKill 		2021-05-13 15:17:53
RoadKill LPN LP 		2 658
Denali data adding stock data
User220914 		2021-05-13 15:14:07
John - SC Support LPN LP 		3 573
Feature Request: Naming Drawings (Horizontal Rays), Name Part of alert message
User566851 		2021-05-13 14:46:50
User566851 LPN LP 		0 522
drawing tools fail
User491428 		2021-05-13 14:46:06
John - SC Support LPN LP 		1 491
An alert on foodprint
User266447 		2021-05-13 14:39:37
John - SC Support LPN LP 		2 578
Update problem: Windows SmartScreen prevented an unrecognised application
RoadKill 		2021-05-13 14:38:25
John - SC Support LPN LP 		2 667
Issues with a new intraday chart
User727773 		2021-05-13 14:23:36
John - SC Support LPN LP 		1 544
Data/Trade Service Settings
Habakuk2020 		2021-05-13 14:20:23
John - SC Support LPN LP 		5 577
Cannot install V 1938
User273624 		2021-05-13 14:12:51
John - SC Support LPN LP 		1 531
data feed
User928810 		2021-05-13 14:01:05
John - SC Support LPN LP 		4 595
Charting the ES but having the MES as an attached trade window
maxm1987 		2021-05-13 13:56:12
John - SC Support LPN LP 		5 1667
Left Side Scale duplicating Right Side Scale irrespective of chart region study scale
gjockey 		2021-05-13 13:25:37
John - SC Support LPN LP 		4 671
Delayed data
GreenAlien 		2021-05-13 01:42:26
Sierra Chart - Max LPN LP 		1 625
AMP Futures
User184682 		2021-05-13 01:39:11
Sierra Chart - Max LPN LP 		3 813
Delayed data
GreenAlien 		2021-05-13 01:37:32
Sierra Chart - Max LPN LP 		1 668
Trading Evaluator vs SIM Denali autotrade results
User165843 		2021-05-13 01:25:24
User165843 LPN LP 		7 823
[User Discussion] - Using “color background based on alert condition” for the “zig zag” stud
9710276 		2021-05-13 00:13:10
9710276 LPN LP 		5 957
Contract ID Mapping error
quin6 		2021-05-12 21:26:51
Sierra Chart Engineering LPN LP 		4 595