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Support Board

Date/Time: Tue, 03 Feb 2026 07:50:15 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Real Time Data
OO8YHY 		2022-03-02 23:11:15
John - SC Support LPN LP 		3 612
Data
User693812 		2022-03-02 23:04:48
John - SC Support LPN LP 		1 544
Let us know who that broker is and that you want to access real-
User315509 		2022-03-02 22:21:45
John - SC Support LPN LP 		8 694
Issue
User954471 		2022-03-02 22:02:57
John - SC Support LPN LP 		3 639
Lock Screen View
Marlin46 		2022-03-02 21:54:37
John - SC Support LPN LP 		1 781
Sierra chart not refreshing data
Kim D Rose 		2022-03-02 21:48:42
John - SC Support LPN LP 		2 625
Streaming delayed
User972175 		2022-03-02 21:31:26
John - SC Support LPN LP 		2 660
Delayed data after signing agreements
User764632 		2022-03-02 21:22:11
John - SC Support LPN LP 		1 680
transfer account
User356540 		2022-03-02 19:04:08
Stage 5 Trading LPN LP 		2 738
[Programming Help] - Issues with Receiving Data from the DOM tool
User660553 		2022-03-02 18:54:27
User660553 LPN LP 		0 790
Request to remove duplicate Denali Data Feed Exchange Fee
trader0222 		2022-03-02 18:19:55
John - SC Support LPN LP 		1 565
Footprint/delta displaying zeroes
Richard Villarreal 		2022-03-02 18:15:38
John - SC Support LPN LP 		1 702
chart not connecting
User229460 		2022-03-02 18:10:05
John - SC Support LPN LP 		1 621
export volume by price data in spreadsheet
User719206 		2022-03-02 18:01:47
John - SC Support LPN LP 		1 810
Not receiving Real-Time data
jonntran 		2022-03-02 17:52:05
John - SC Support LPN LP 		1 711
[User Discussion] - Demo reset required
User924366 		2022-03-02 17:48:29
John - SC Support LPN LP 		1 646
Numbers Bars POC Occasionally Not Viewable
AndyBisulca 		2022-03-02 17:45:53
John - SC Support LPN LP 		3 685
addinational system $ 12 per month
User615988 		2022-03-02 17:24:47
John - SC Support LPN LP 		1 697
I nEED HELP
User736218 		2022-03-02 17:22:06
User736218 LPN LP 		2 639
Settings charts: when I change bid column background, I can't change ask column background
User966676 		2022-03-02 17:17:50
John - SC Support LPN LP 		1 603
Service Balance Too Low
User757816 		2022-03-02 17:13:09
John - SC Support LPN LP 		3 705
SC Chart not connecting
User191445 		2022-03-02 16:57:24
Sierra Chart Engineering LPN LP 		4 1410
SIM
User914407 		2022-03-02 16:56:34
Sierra Chart Engineering LPN LP 		7 846
Numbers Bar / Delta displaying Zeroes
Richard Villarreal 		2022-03-02 16:52:50
Sierra Chart Engineering LPN LP 		1 678
account footprint chart quits working
User600598 		2022-03-02 16:50:44
Sierra Chart Engineering LPN LP 		1 652
Feed
sueuwe 		2022-03-02 16:49:00
Sierra Chart Engineering LPN LP 		1 589
Second system not getting data
Hari Natarajan 		2022-03-02 16:43:27
Sierra Chart Engineering LPN LP 		1 561
Delayed data
Christopher Melton 		2022-03-02 16:38:52
Sierra Chart Engineering LPN LP 		1 715
I can not connect to DATA
User752881 		2022-03-02 16:37:16
Sierra Chart Engineering LPN LP 		1 634
HI
User981925 		2022-03-02 16:35:14
Sierra Chart Engineering LPN LP 		1 602
I am attempting to download historical data for multiple charts ESH2, NQH2
Kim D Rose 		2022-03-02 16:30:53
Kim D Rose LPN LP 		2 699
Can't log in
User596209 		2022-03-02 16:28:32
Sierra Chart Engineering LPN LP 		1 627
Real-time Data
sean.sean 		2022-03-02 16:27:14
Sierra Chart Engineering LPN LP 		1 615
Chart data fee not coming through
User145368 		2022-03-02 16:26:13
Sierra Chart Engineering LPN LP 		1 564
connecting problems
User463874 		2022-03-02 16:16:44
Sierra Chart Engineering LPN LP 		1 607
SC Login issue
User795226 		2022-03-02 16:14:47
Sierra Chart Engineering LPN LP 		1 654