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Support Board

Date/Time: Thu, 05 Nov 2026 09:17:03 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Interactive Brokers
User989530 		2022-10-17 22:58:19
John - SC Support LPN LP 		2 689
Data not loading on ES
Aragon1 		2022-10-17 22:47:31
John - SC Support LPN LP 		1 612
Times & Sales- Color Row Bid vs Ask in the Highlight & Alerts Section
DayTraderEsad 		2022-10-17 22:40:32
John - SC Support LPN LP 		3 1174
Restoration of Backup
Solomon Tevie 		2022-10-17 22:36:36
John - SC Support LPN LP 		1 1120
Copy Trader
Hopeman 		2022-10-17 22:09:04
ertrader LPN LP 		6 5034
Data Feed
User513220 		2022-10-17 20:56:03
Sierra_Chart Engineering LPN LP 		2 671
chart replay slow down for many charts
User887126 		2022-10-17 20:51:53
Sierra_Chart Engineering LPN LP 		1 1029
how to upgrade the service?
User638676 		2022-10-17 20:44:40
Sierra_Chart Engineering LPN LP 		2 682
Not getting any historical data for CME
ShuvFlowTrader 		2022-10-17 20:41:31
John - SC Support LPN LP 		1 773
where is EUREX calendar spreads?
User315851 		2022-10-17 20:40:23
Sierra_Chart Engineering LPN LP 		3 868
hide p&l stopped working
jakeybleez 		2022-10-17 20:38:29
Sierra_Chart Engineering LPN LP 		1 910
Real Time data
User147060 		2022-10-17 17:57:40
John - SC Support LPN LP 		1 636
no trades 16 days/service package 12. AMP/CQG(orderrouting only)
Jeff Myrthil 		2022-10-17 17:45:47
John - SC Support LPN LP 		1 710
Data delayed again on 2nd account but paying for another compute
Sean mulcahy 		2022-10-17 17:39:15
John - SC Support LPN LP 		1 691
Trade account monitor/balances window
User148596 		2022-10-17 17:37:00
John - SC Support LPN LP 		1 966
Data service
mike tradingspace 		2022-10-17 17:33:04
John - SC Support LPN LP 		1 710
package not support this function
User213749 		2022-10-17 17:19:50
John - SC Support LPN LP 		1 636
Display Volume Next To Bars
jonr 		2022-10-17 17:10:36
John - SC Support LPN LP 		1 754
Regarding Sierra Chart Setup
Dhanush 		2022-10-17 17:01:27
John - SC Support LPN LP 		1 662
Data feed
zoglog 		2022-10-17 16:57:22
John - SC Support LPN LP 		1 691
When i open a position it changes to simulation
Rosalba 		2022-10-17 16:48:16
John - SC Support LPN LP 		3 677
[Programming Help] - ACSIL - file in use after closing it
tomna1993 		2022-10-17 16:46:37
User183724 LPN LP 		14 2059
DOM Help
User393775 		2022-10-17 16:29:18
John - SC Support LPN LP 		1 661
why does the whole trading day apear when i try and replay the day?
User856350 		2022-10-17 16:26:02
John - SC Support LPN LP 		1 743
keyboard shortcut for different strategy order
User741988 		2022-10-17 16:02:51
John - SC Support LPN LP 		1 663
Volume By Price - plot subgraph %Imbalance
VolTrader73 		2022-10-17 15:32:35
John - SC Support LPN LP 		1 997
Custom study?
User207296 		2022-10-17 15:11:47
John - SC Support LPN LP 		1 672
volume profile
sierrac3 		2022-10-17 14:23:13
John - SC Support LPN LP 		12 1122
14 DAY FREE TRIAL
hilario nuno 		2022-10-17 14:16:16
John - SC Support LPN LP 		1 1099
Can't change candlestick colors/ Vertical-Line at session start
User278435 		2022-10-17 13:42:56
John - SC Support LPN LP 		2 1281
What is the update frequency for the $SPX CBOE Index?
Techotomy 		2022-10-17 13:38:18
John - SC Support LPN LP 		1 708
S&P Indices
User245305 		2022-10-17 13:02:50
SC Support LPN LP 		1 733
How many instances on one computer?
User866343 		2022-10-17 11:19:57
Sierra_Chart Engineering LPN LP 		12 4182
ACSIL tool selects nearby/existing drawings when being applied
User92573 		2022-10-17 11:11:26
User92573 LPN LP 		2 886
Bid Ask Price Along with Regular Order Flow Candle
User591634 		2022-10-17 09:44:57
User591634 LPN LP 		0 666
Connection issue
User388695 		2022-10-17 07:53:13
Sierra_Chart Engineering LPN LP 		1 572
Chart will not connect to data feed.
User14953 		2022-10-17 06:23:00
Sierra_Chart Engineering LPN LP 		1 615