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Date/Time: Fri, 26 Apr 2024 21:25:54 +0000



Data delayed again on 2nd account but paying for another compute

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[2022-10-17 15:54:27]
Sean mulcahy - Posts: 9
My data is delayed on the second account but I paid for the 2nd computer plan. Can you tell me how to fix this?

Additional Systems (Optional):
[Link]

1 Additional System - Total of 4 systems - 16 USD / Month


Active Service: 1 Additional System - Active until: 2022-11-13 23:59:59 UTC

Each additional system will allow you to run the Sierra Chart software on an additional computer.
3 systems are included.


Thanks

Sean
[2022-10-17 17:39:15]
John - SC Support - Posts: 31159
You are referencing the additional computers to be able to run the Sierra Chart software itself.

The exchanges follow a different set of rules and are more restrictive. You can only get the Denali Exchange Data Feed data to 2 computers simultaneously, and to do so you need to pay the exchange fees twice. Refer to the following for information and instructions:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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