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Date/Time: Wed, 04 Feb 2026 15:48:38 +0000



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Title Last Post Replies Views
Connecting to DTC with javascript websockets
KylieV1618
2022-11-02 16:30:59
User735389 LPN LP
14 2689
Questions to My Account
novaxt123
2022-11-02 16:10:53
John - SC Support LPN LP
1 439
[Locked] - Confused about the Denali Exchange Data Feed charges
User386814
2022-11-02 15:28:48
User386814 LPN LP
2 6974
No depth on DOM
User266380
2022-11-02 15:28:13
John - SC Support LPN LP
3 570
Transact user
User409644
2022-11-02 14:59:03
John - SC Support LPN LP
8 739
Traiding Cryptocurrency
Vaidstas
2022-11-02 14:49:57
John - SC Support LPN LP
1 431
Chart prices incorrect
zoglog
2022-11-02 14:14:11
John - SC Support LPN LP
8 1293
CQG data feed, Service package 11
User483973
2022-11-02 14:03:50
John - SC Support LPN LP
7 712
cant get off sim
User528524
2022-11-02 14:02:24
John - SC Support LPN LP
7 561
Trying to Import a older Chartbook
User986287
2022-11-02 14:01:18
John - SC Support LPN LP
1 577
SC pack 10 and Denali very slow load
User687917
2022-11-02 13:21:34
Sierra_Chart Engineering LPN LP
1 464
Order allocation to trade account function error (sierrachart using non existing account)
Balazs
2022-11-02 12:25:32
Sierra_Chart Engineering LPN LP
1 586
Download failed
Huskyfan515201
2022-11-02 04:47:55
Sierra_Chart Engineering LPN LP
1 468
Teton Error: No trade accounts assigned
toews&kane
2022-11-02 04:46:54
Sierra_Chart Engineering LPN LP
1 722
[Programming Help] - sc.SetCustomStudyControlBarButtonColor() RESET?
User92573
2022-11-02 00:08:41
User92573 LPN LP
2 499
delayed data
User481888
2022-11-01 23:08:16
User481888 LPN LP
6 574
Help with live datafeed.
User613235
2022-11-01 22:23:32
User613235 LPN LP
4 544
I am a non pro but I only get the option to add professional data.
User364439
2022-11-01 21:54:20
John - SC Support LPN LP
5 546
Volume profile
ell9991
2022-11-01 21:40:14
John - SC Support LPN LP
1 459
real time chart
User702252
2022-11-01 21:38:46
John - SC Support LPN LP
1 509
Chart Question
User367155
2022-11-01 21:36:38
John - SC Support LPN LP
1 475
Lost my charts and can't reconnect to data feed
User280059
2022-11-01 21:35:22
John - SC Support LPN LP
1 463
Which service package?
Domenic09
2022-11-01 21:31:01
John - SC Support LPN LP
1 471
problem connexion
User738772
2022-11-01 21:29:23
John - SC Support LPN LP
1 523
Eurex routing
User343060
2022-11-01 21:28:01
John - SC Support LPN LP
2 479
I do not receive live data
User175246
2022-11-01 21:08:18
John - SC Support LPN LP
1 506
Can't Access Custom Studies
User290454
2022-11-01 21:01:45
John - SC Support LPN LP
1 464
Two different connection errors?
User23646
2022-11-01 18:52:11
Sierra_Chart Engineering LPN LP
5 529
Data feed Delay ! URGENT
User343026
2022-11-01 18:04:52
John - SC Support LPN LP
1 462
Can't seem to get realtime data.
User582534
2022-11-01 17:42:53
John - SC Support LPN LP
1 467
Switch from Infinity
User577826
2022-11-01 17:39:20
John - SC Support LPN LP
1 461
delayed data with TransAct
User612701
2022-11-01 17:07:47
John - SC Support LPN LP
1 490
change my trading account number
coachted
2022-11-01 16:54:31
John - SC Support LPN LP
4 1343
Delayed Cash Indexes Data
User695730
2022-11-01 16:42:46
John - SC Support LPN LP
5 689
Delayed Data after making payment
SurfTrader
2022-11-01 16:36:17
John - SC Support LPN LP
2 538
Difference in CME Exchange Data Options
CHRISTOPHER D HUNTER
2022-11-01 16:32:37
John - SC Support LPN LP
3 688
Colour the bar which the alert triggered on
User266447
2022-11-01 16:31:25
John - SC Support LPN LP
47 1761