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Date/Time: Thu, 28 Mar 2024 15:15:12 +0000



Sub instance 3 doesn´t load charts

View Count: 238

[2023-03-13 05:38:15]
User565974 - Posts: 32
Hi,

since today morning, after starting SC, only sub instance 3 (total 4) isnĀ“t loading charts, and additionally all my screens gone black, recovered and sub instance 3 dissapeared.
Looked at my graphic cards - they are ok. Now I have running main, sub instance 2 and 4 but 3 is gone - how is that possible??
imageSC Sub 3 frozen.png / V - Attached On 2023-03-13 05:36:23 UTC - Size: 59.48 KB - 48 views
[2023-03-13 09:01:27]
Sierra_Chart Engineering - Posts: 13608
Are the symbols of the charts correct? Refer to:
Data/Trading Service Connection and Symbol Issues: 1.3. Symbols

Go to one of the charts and select Chart >> Reload and Recalculate.

Also refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-03-13 09:20:39
[2023-03-13 09:56:32]
User565974 - Posts: 32
Hi,

thanks, I found the misstake in the morning - it was the openGL (my fault)!
I thought I replied already - anyway!

thanks for quick response!

Have a nice week!

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