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Support Board

Date/Time: Wed, 04 Feb 2026 09:56:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
need help restoring previous settings
User427561 		2022-12-02 15:04:38
User427561 LPN LP 		3 913
Scale representation incorrect
User480109 		2022-12-02 14:48:36
Sierra_Chart Engineering LPN LP 		1 422
Waiting to download historical data
filipCsupka 		2022-12-02 14:25:03
SC Support LPN LP 		3 2908
BMF-B3 and OSE live market data
pa_trader 		2022-12-02 13:26:45
Sierra_Chart Engineering LPN LP 		3 627
No more data from Binance
User906616 		2022-12-02 10:19:49
Sierra_Chart Engineering LPN LP 		5 817
[User Discussion] - Custom Sidebar Price
esMike 		2022-12-02 07:53:36
esMike LPN LP 		0 470
Errors in trade log time entries
aroymukherjee 		2022-12-02 03:20:33
Sierra_Chart Engineering LPN LP 		4 541
Funded Account
User602626 		2022-12-02 00:29:23
Stage 5 Trading LPN LP 		12 1410
Trial SMS activation error
Daniel James 		2022-12-01 23:32:01
John - SC Support LPN LP 		1 512
Should Sierra be running 24/7
User449884 		2022-12-01 23:30:34
John - SC Support LPN LP 		1 484
30 YEAR US BOND CHARTS
User410836 		2022-12-01 22:28:11
John - SC Support LPN LP 		4 1035
Denali Agreements
User295093 		2022-12-01 22:17:46
John - SC Support LPN LP 		1 483
Market data not updating
TraderJ 		2022-12-01 22:09:00
John - SC Support LPN LP 		4 689
Gap in Chart
Bibro 		2022-12-01 21:46:51
John - SC Support LPN LP 		1 448
sharing sierra4.config (again)
User1293821 		2022-12-01 20:54:45
Sierra_Chart Engineering LPN LP 		6 685
Chart is black screen with no bars
User978845 		2022-12-01 20:54:00
User978845 LPN LP 		2 1136
Delayed Data
Marlin46 		2022-12-01 20:14:06
SC Support LPN LP 		13 816
Unable to create account in Trading Evaluator - Delayed
User99735 		2022-12-01 19:58:08
DGee LPN LP 		41 4100
[User Discussion] - DMI
User411320 		2022-12-01 19:25:46
User411320 LPN LP 		4 545
Guideline don't mach
Hopeman 		2022-12-01 18:56:40
Hopeman LPN LP 		4 515
Order allocation to trade accounts
jrttrading 		2022-12-01 18:55:20
John - SC Support LPN LP 		5 1348
OHLC Data
User411320 		2022-12-01 18:35:32
John - SC Support LPN LP 		1 481
Quote board last price color
User869997 		2022-12-01 18:09:50
John - SC Support LPN LP 		4 1101
Trial - activate trading
User327262 		2022-12-01 18:03:08
John - SC Support LPN LP 		3 520
Historical Download skipped
aseef 		2022-12-01 17:56:18
aseef LPN LP 		3 524
Depth of market on the DOM
User215984 		2022-12-01 17:56:07
John - SC Support LPN LP 		1 515
[Locked] - RESOLVED: Binance Data Feed Unavailable
Sierra_Chart Engineering 		2022-12-01 17:47:48
Sierra_Chart Engineering LPN LP 		2 1555
Dowloading historical data bars may not appear until done
ayobo21 		2022-12-01 17:42:25
John - SC Support LPN LP 		13 754
Connect to data
User701018 		2022-12-01 17:38:56
John - SC Support LPN LP 		4 501
brokers
User655067 		2022-12-01 17:27:43
John - SC Support LPN LP 		3 565
Missing chart data on exchange traded oil spread CL
User480295 		2022-12-01 17:26:56
User480295 LPN LP 		2 640
Multiple Brokerage Accounts
JGI 		2022-12-01 17:21:22
John - SC Support LPN LP 		1 529
Trade didn't go through on Sierra's end, but it did on my broker's end
Martinyan333 		2022-12-01 17:21:06
Sierra_Chart Engineering LPN LP 		8 678
Changed my PC and can see MBO on package 12
User798442 		2022-12-01 16:03:22
User798442 LPN LP 		5 667
how do i change packages
User183724 		2022-12-01 15:50:28
John - SC Support LPN LP 		4 1697
IB ATR & ATR of the Daily Range
coachted 		2022-12-01 15:43:44
John - SC Support LPN LP 		1 831