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Support Board

Date/Time: Mon, 29 Jun 2026 11:21:19 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
no sim pnl
Lucas Muench 		2024-04-25 17:51:31
Lucas Muench LPN LP 		8 976
Trade activity log and SL which automatically adjusts the size
User497465 		2024-04-25 17:46:56
John - SC Support LPN LP 		1 503
SC activation
User266447 		2024-04-25 17:32:43
John - SC Support LPN LP 		3 511
Data
JbGlobal 		2024-04-25 17:26:26
John - SC Support LPN LP 		1 421
Trade Activity Log Problem
User497465 		2024-04-25 16:46:55
User497465 LPN LP 		16 2956
Trade Activity Log
Kelamik 		2024-04-25 16:11:35
Kelamik LPN LP 		0 399
Having 2 trading accounts working at once
kikobgcc 		2024-04-25 15:26:56
John - SC Support LPN LP 		2 2587
Overlay(Single Line) Fetching Wrong Data of Another Chart
User565832 		2024-04-25 15:19:31
John - SC Support LPN LP 		1 398
data connection is intermittent during market open
greenugly 		2024-04-25 15:11:03
John - SC Support LPN LP 		1 504
Copy shortcut menu / tool configs to different instances
User666015 		2024-04-25 14:55:26
John - SC Support LPN LP 		1 707
trial account activation failure - no sms sent and other sierra related questions
yang_sc_demo 		2024-04-25 14:55:25
Sierra_Chart Engineering LPN LP 		10 807
Chart is skipping a chunk of days
User135862 		2024-04-25 14:53:21
Sierra_Chart Engineering LPN LP 		5 478
High Pullback Ask Volume and Bid Volume Diff Wrong calculation.
User240765 		2024-04-25 14:50:10
John - SC Support LPN LP 		3 2322
IB not showing all accounts AFTER recent sierra chart current version install
User610117 		2024-04-25 14:49:13
Sierra_Chart Engineering LPN LP 		1 425
Real Time Data CBOT
Poblano Trading Capital 		2024-04-25 14:25:58
Sierra_Chart Engineering LPN LP 		1 402
[Programming Help] - Data Delay
JimK 		2024-04-25 13:34:40
Sierra_Chart Engineering LPN LP 		3 1574
[User Discussion] - IBKR problem filling ES after hours: Order rejected - reason:Msg must contain field #44
User276712 		2024-04-25 13:03:11
Sierra_Chart Engineering LPN LP 		1 1089
ACSIL Message String Help
User92573 		2024-04-25 13:00:16
User92573 LPN LP 		2 825
Delayed streaming options data
User365411 		2024-04-25 12:23:20
User365411 LPN LP 		7 711
LOG question
User411320 		2024-04-25 12:22:06
User411320 LPN LP 		2 493
Chart Displayed P/L values different than Trade Account Monitor/Balances Window P/L
User696778 		2024-04-25 01:50:22
User696778 LPN LP 		0 420
[User Discussion] - Opinion on best CPU for Sierra?
TopGunTrader 		2024-04-25 00:04:30
cmet LPN LP 		1 1152
Cannot close Sierra
User509187 		2024-04-24 23:17:45
John - SC Support LPN LP 		1 394
email alerts
SafSaf 		2024-04-24 23:16:14
John - SC Support LPN LP 		1 892
Error connecting to Interactive Brokers
Bogdan Gawlas 		2024-04-24 23:13:13
John - SC Support LPN LP 		1 460
Afterhours Data
User509187 		2024-04-24 22:29:15
User509187 LPN LP 		6 499
2 PERIOD RATE OF CHANGE HELP
User762875 		2024-04-24 21:15:41
User624595 LPN LP 		8 1797
SC still thinks a position is open, even though its closed. Anyway to reset this?
User226684 		2024-04-24 21:09:16
User226684 LPN LP 		2 513
[User Discussion] - removing white borders
maliik3103 		2024-04-24 20:22:36
VLiviu LPN LP 		6 1584
placing a trailing stop order from the chart
trade_for_profit 		2024-04-24 19:33:53
trade_for_profit LPN LP 		2 616
[Programming Help] - Support - Price Axis Bounds Via ACSIL
SavantTrader 		2024-04-24 19:06:29
emmanuel LPN LP 		1 425
Connecting Once Per Month to AMP to Verify Non-Professional Status for Denali Data Feed
User728373 		2024-04-24 18:27:51
User728373 LPN LP 		1 446
Chart Question Please
User495462 		2024-04-24 18:12:40
John - SC Support LPN LP 		1 395
Find Symbol Issue.
HMG 		2024-04-24 17:47:52
John - SC Support LPN LP 		1 442
[User Discussion] - Cumulative delta bars up/downtick volume
Shishir12 		2024-04-24 17:19:13
Shishir12 LPN LP 		0 392
Problem with dada, dont load
User937135 		2024-04-24 16:57:38
John - SC Support LPN LP 		1 368
Upgraded to the current version and now the Trade Activity Log displays no historical data
DODSurf 		2024-04-24 16:55:11
John - SC Support LPN LP 		3 488
Service package and service balance
User615938 		2024-04-24 16:06:28
John - SC Support LPN LP 		1 435
CQG AND SIERRA LIST OF EXCHANGES AVALIABLE TO TRADE IN REAL TIME
User368741 		2024-04-24 15:54:14
John - SC Support LPN LP 		1 518