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Support Board

Date/Time: Wed, 18 Mar 2026 20:05:21 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
log on attempts exhausted
garcia9808 		2021-04-08 13:43:22
Sierra Chart Engineering LPN LP 		1 725
Payment not credited
User213504 		2021-04-08 13:42:49
John - SC Support LPN LP 		1 623
Not getting data
User256155 		2021-04-08 13:30:03
User256155 LPN LP 		4 683
Reconciling data in spreadsheet (Denali data)
Eisenhower 		2021-04-08 11:32:44
Eisenhower LPN LP 		11 1170
Data feed connectivity problem
User989074 		2021-04-08 05:12:03
User316845 LPN LP 		9 800
Market Depth
Ricardo Zurek 		2021-04-08 04:28:00
Sierra Chart Engineering LPN LP 		1 663
Unable to Log In (Gain Capital)
User176071 		2021-04-08 04:02:04
User176071 LPN LP 		3 834
Market delta chart (cumulative delta bar volume) not displaying the AskV-BIdV values
User262655 		2021-04-08 03:38:03
Sierra Chart Engineering LPN LP 		3 767
My Stop Loss failed to modify > Error msg.>> Order modification failed
User468384 		2021-04-08 03:16:48
Sierra Chart Engineering LPN LP 		1 656
[User Discussion] - Symbols M6E MJY Not loading ?
User912175 		2021-04-08 02:34:57
58LesPaul LPN LP 		1 767
[Programming Help] - IsFullRecalculation changes to False (0) while SC is disconnected
User987654 		2021-04-08 02:31:14
User987654 LPN LP 		1 1066
missing data
User246553 		2021-04-08 02:16:01
Sierra Chart Engineering LPN LP 		4 744
Live Trade: Actual contracts traded w/ broker not recognized by attached order algo.
User414533 		2021-04-08 02:08:06
Sierra Chart Engineering LPN LP 		2 657
CME $50 monthly charge
amirN 		2021-04-08 01:12:01
Sierra Chart Engineering LPN LP 		8 953
[User Discussion] - Trying to continue existing data feed service.
User461746 		2021-04-07 22:50:45
User461746 LPN LP 		2 787
No Real Time Data except for Price?
Chadly 		2021-04-07 21:53:11
Sierra Chart Engineering LPN LP 		9 860
[User Discussion] - Connecting Serra Charts to Rithmic data and Trade ordering
User281554 		2021-04-07 20:31:29
user_xyz LPN LP 		11 1160
Rithmic Connection issue - through RTraderPro(Bridge Mode)
ejtrader 		2021-04-07 20:20:26
ertrader LPN LP 		1 768
Problem Acquiring Historical Data For New Data Set From My IB Account SC v.2239 Forward
User479108 		2021-04-07 19:42:37
Sierra Chart Engineering LPN LP 		11 1101
Chart DOM Grid.
User491299 		2021-04-07 19:16:06
John - SC Support LPN LP 		1 1038
Cannot Open Sierra
User176071 		2021-04-07 19:14:15
John - SC Support LPN LP 		1 527
why my real time feed stops?
User61576 		2021-04-07 18:40:42
John - SC Support LPN LP 		4 747
I let you know on support board
User344478 		2021-04-07 18:35:34
John - SC Support LPN LP 		15 972
Sierra Chart and Denali Data Feed
User304779 		2021-04-07 18:30:29
John - SC Support LPN LP 		1 606
DATA FEED
User258843 		2021-04-07 18:27:31
John - SC Support LPN LP 		1 569
drawings text display options
whats1thingnow 		2021-04-07 18:06:14
whats1thingnow LPN LP 		1 649
Trade account not assigned
User419467 		2021-04-07 17:43:44
John - SC Support LPN LP 		3 652
saving all replay data into 1 xls file
User61576 		2021-04-07 17:41:06
User61576 LPN LP 		1 652
Tradovate
User93942 		2021-04-07 17:37:59
John - SC Support LPN LP 		1 1078
[User Discussion] - this will be EZPZ for somebody....subgraph line changes 20-30pts than previous bar
CTAYLZ 		2021-04-07 17:27:35
CTAYLZ LPN LP 		2 787
Set up data feed
User344478 		2021-04-07 17:24:42
John - SC Support LPN LP 		1 620
help
User56048 		2021-04-07 17:23:47
John - SC Support LPN LP 		1 540
MBO
User909322 		2021-04-07 17:21:54
John - SC Support LPN LP 		1 958
AMP Futures
Brian Connolly 		2021-04-07 17:15:08
John - SC Support LPN LP 		1 611
Changing from IQ feed, advanced chart package 5, help required.
MAX DELTA 		2021-04-07 17:11:24
John - SC Support LPN LP 		1 566
Proper AMP, CQG Routing with Denali Setup
User79074 		2021-04-07 16:51:25
John - SC Support LPN LP 		1 641
So confused
User721155 		2021-04-07 16:41:56
User721155 LPN LP 		5 788
Missing earlier days - BMF
User420291 		2021-04-07 16:41:02
Sierra_Chart Engineering LPN LP 		1 625
Inquires to Sierra from an external sotware
User554446 		2021-04-07 16:40:53
John - SC Support LPN LP 		1 611