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Support Board

Date/Time: Mon, 02 Feb 2026 19:48:10 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
New Version does not stay installed
User223281 		2021-05-07 15:05:00
John - SC Support LPN LP 		1 618
No Rithmic paper option in Data
Technical 		2021-05-07 14:31:21
DGee LPN LP 		4 700
Study on top of Study
User628616 		2021-05-07 14:07:17
John - SC Support LPN LP 		1 620
Trading System Based On Alert Condition
007700 		2021-05-07 13:48:58
rvdesh LPN LP 		1 719
Daily Net Loss Management apparent issue?
User98657 		2021-05-07 13:02:01
User98657 LPN LP 		9 993
Scrambled when changing tick sizes
User393615 		2021-05-07 06:55:51
Sierra Chart Engineering LPN LP 		5 685
I'm trying to place a stop-limit with offset, but the order executes at the stop price.
User414533 		2021-05-07 06:00:35
Sierra Chart Engineering LPN LP 		1 775
DOM does not appear correctly
User260950 		2021-05-07 04:15:04
Sierra Chart Engineering LPN LP 		2 555
VWAP ETH and RTH
grantx 		2021-05-07 03:48:50
Sierra Chart Engineering LPN LP 		4 3751
Replay mode - backtesting relevancy/ correct settings?
User58008 		2021-05-07 03:38:40
Sierra Chart Engineering LPN LP 		1 637
[Programming Help] - Exception in Custom ACSIL study
jmt816 		2021-05-07 02:20:40
ondafringe LPN LP 		5 1149
Request you continue to support AMP / CQG
JohnR - User831573 		2021-05-07 02:18:59
Sierra Chart Engineering LPN LP 		1 660
Real-time Data Question
ShawnH 		2021-05-07 02:16:26
Sierra Chart Engineering LPN LP 		1 588
sierra chart supported brokers
User945898 		2021-05-06 22:24:38
Sierra_Chart Engineering LPN LP 		1 1034
Not receiving any data on DAX
Channas 		2021-05-06 22:23:53
User13668 LPN LP 		3 719
Hello question about double datafeeds!
Mr.DaxF 		2021-05-06 21:16:28
Mr.DaxF LPN LP 		4 668
Miss-match between entry and close of trade, with older entry(?)
User964132 		2021-05-06 20:32:11
User964132 LPN LP 		3 691
Sim account in 2nd instance not recognized in ver. 2253
RMos22 		2021-05-06 19:58:28
Sierra_Chart Engineering LPN LP 		4 646
Please refund I dont know how to post message in the support board
User447693 		2021-05-06 19:36:50
User447693 LPN LP 		2 709
Can we use Your data feed and IB feed at the same time ?
GravisHTG 		2021-05-06 19:36:01
Sierra_Chart Engineering LPN LP 		2 643
Micro BTC data
User525965 		2021-05-06 19:07:37
Sierra_Chart Engineering LPN LP 		2 599
Gold / oil charts
User531621 		2021-05-06 18:14:30
John - SC Support LPN LP 		1 572
Arrow on chart
gretat 		2021-05-06 18:12:43
John - SC Support LPN LP 		1 709
Upgrading SC from 32 bit to 64 bit.
User949982 		2021-05-06 18:09:27
User949982 LPN LP 		2 678
inaccurate MID
User148596 		2021-05-06 18:08:47
User148596 LPN LP 		8 662
New-AMP with Sierra and CQG with web trading
User447693 		2021-05-06 18:04:28
John - SC Support LPN LP 		3 748
trading live failure
User201267 		2021-05-06 18:03:20
John - SC Support LPN LP 		1 517
Using Sierra Chart through AMP
User965825 		2021-05-06 18:01:45
John - SC Support LPN LP 		1 894
Chart vs Dome
User997788 		2021-05-06 17:53:50
John - SC Support LPN LP 		3 676
DATA
User973892 		2021-05-06 17:49:32
John - SC Support LPN LP 		1 507
Trading
User787121 		2021-05-06 16:54:11
John - SC Support LPN LP 		1 536
Not receiving real time data
User25309 		2021-05-06 16:27:24
Sierra_Chart Engineering LPN LP 		3 654
In the cards?
User940772 		2021-05-06 16:19:32
User940772 LPN LP 		2 644
Error in historical data on US Equities
Adam Schwartz 		2021-05-06 15:58:20
Adam Schwartz LPN LP 		5 658
Last Trade Price Box
SierraTraders 		2021-05-06 15:39:26
John - SC Support LPN LP 		3 943
Denali data is delayed !!!
TJezz 		2021-05-06 15:32:17
John - SC Support LPN LP 		5 1016
Market By Order ASCIL Example
User769783 		2021-05-06 15:19:33
User769783 LPN LP 		4 1101
You have 1 updated Account Support Ticket(s).
User183724 		2021-05-06 15:12:03
John - SC Support LPN LP 		1 635