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Date/Time: Sat, 18 May 2024 15:57:23 +0000

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Importing chartbook during free trial

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[2024-05-01 16:06:08] #1 [Go To First Post]
User360727 - Posts: 1
Hi, I imported a chartbook and opened it, but the chart is blank. Is this because the free trial does not support this or am I doing something wrong? Thanks

[2024-05-01 18:47:23] #2 [Go To First Post]
John - SC Support - Posts: 31704
There are a few items at work here. First, your trial has not been activated, therefore you are limited in the symbols that you can use. Refer to the following: Sierra Chart Trial Account and Account Activation: Introduction The other item is that the Chartbook may be setup to use a different symbology than what you are setup for. To remedy this, open the chartbook and select "Edit >> Translate Symbols to Current Service". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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