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Direct MessagesDate/Time: Sat, 18 May 2024 18:05:35 +0000
Trading Evaluator - Live Data
View Count: 58
| [2024-05-01 12:07:36] |
| Arcade1953 - Posts: 13 |
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Trading Evaluator does not load live data. What am I doing wrong. Thanks https://go.screenpal.com/watch/cZhVlhVMzks https://go.screenpal.com/watch/cZhVl1VMzk8 |
| [2024-05-01 14:36:54] |
| Sierra_Chart Engineering - Posts: 14423 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-01 18:03:10] |
| John - SC Support - Posts: 31704 |
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From Customer: That works on one new chartbook and symbol. However, not chartbook I'm using. I am rebuilding new chartbook and seems to be working. I'll let you know if any issues.
Thanks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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