Support Board
Date/Time: Mon, 16 Jun 2025 11:31:43 +0000
Issue with Playback on Sierra Charts
View Count: 224
| [2025-05-08 16:08:56] |
| DAVID THOMASHEFSKY - Posts: 17 |
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Hi there, I'm experiencing an issue with playback on my charts. When I set a start date, the chart moves to that date but then stays stuck and doesn’t progress. If I rewind using the cursor and hit play, it only plays up to the date I originally set. I have been using chart replay for the past two years without any issues, but this problem just started occurring. I've already tried uninstalling and reinstalling Sierra Charts and have reset all settings, but the issue persists. Could you please review my account or help me resolve this? I would really appreciate your assistance. Thank you! |
| [2025-05-08 18:45:34] |
| Sierra_Chart Engineering - Posts: 19924 |
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Do not do this: . I've already tried uninstalling
and reinstalling Sierra Charts We do not want you to specify a starting date-time but instead scroll the chart back to where you want to start the replay and use these instructions only: Replaying Charts: Basic Chart Replay Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-08 18:45:59
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