Support Board
Date/Time: Fri, 09 May 2025 14:10:08 +0000
P/L and order fill issues
View Count: 28
| [2025-05-07 13:08:29] |
| User987069 - Posts: 46 |
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Since Monday 5/7 I've been experiencing terrible order fill and p/l technicalities. It is showing me getting filled at crazy prices which is resulting in false p/l reflection. Im entering shorts but being filled long and then my p/l is showing in the money all the while im actually losing money and vice versa. This is causing major issues in my trading I've nearly blown my account and have no way to even keep up with what is actually happening. Even when I check 'Trade Account Monitor/Balances Window'' it is not reflecting accurate information
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| [2025-05-08 19:04:04] |
| Sierra_Chart Engineering - Posts: 19529 |
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We apologize for the delay on this. Follow these instructions: Help With Daily Profit/Loss Value: Simplified Steps to Solve Incorrect Daily Profit/Loss Even when I check 'Trade Account Monitor/Balances Window'' it is not reflecting accurate information What particular field are you referring to?We also see you are running an older version of Sierra Chart. Update to the current version: Software Download: Fast Update Not sure it is related but still very important to do! Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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