Support Board
Date/Time: Mon, 16 Jun 2025 10:54:16 +0000
SC V SLOW
View Count: 253
| [2025-04-30 07:51:50] |
| User110225 - Posts: 25 |
|
Good Morning. I hope you are all well. Over the past 2 days or so, my SC has been taking a long time make small changes that normally occur within a second or 2 after clicking the mouse button. An example of this is when I do the following. Chart>Chart settings> Profit/Loss Format List Any changes I make, for example changing this from do not display to another other option, takes approx. 2 mins, during which time the charts freezes. The circle is spinning and the chart that I made the changes for is saying not responding. After 2 mins the changes are made and the chart becomes active again. The same also occurs when I make any changes to any of my charts, i.e. the colour of the VWAP line for example. I have checked my computer and all seems to be ok, I am also on the latest version of SC. I was wondering if there is anything you could suggest to help with this. Best wishes and have a great day Chris |
| [2025-04-30 14:36:06] |
| John - SC Support - Posts: 40422 |
|
The one thing we will recommend is to use OpenGL if it is supported for your system and if you are not already using it. Refer to the following: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Otherwise, everything else to check/do is covered in the documentation at the following link: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: