Support Board
Date/Time: Wed, 30 Apr 2025 07:43:14 +0000
ICE Data Missing
View Count: 21
| [2025-04-29 07:08:27] |
| User182409 - Posts: 1 |
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If I File > Disconnect for any period of time my ICE data stops downloading and I will have gaps in the charts? Two green vertical lines show the gap. |
 ICE gap.png / V - Attached On 2025-04-29 07:07:57 UTC - Size: 18.18 KB - 10 views |
| [2025-04-29 13:46:04] |
| Sierra_Chart Engineering - Posts: 19383 |
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This is not making sense to us. You are posting from an account that has not even logged into Sierra Chart. We cannot help. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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