Support Board
Date/Time: Mon, 16 Jun 2025 19:34:31 +0000
Post From: ICE Data Missing
| [2025-05-06 14:52:16] |
| Sierra_Chart Engineering - Posts: 19938 |
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This is very basic. It means your CQG account is not authorized for historical ICE data: CQG Trading Platform Service: Historical Price Data No matter what CQG or your broker tells you, the simple fact is your CQG account is not authorized for the historical data for that symbol. That is absolute fact. Once again no matter what your broker says, it is not true. We have seen this problem, more than 100 times if not more. And clearing firms, will insist over and over again, that the user is authorized for historical data when they are not. CQG needs to help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-06 14:52:27
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