Support Board
Date/Time: Wed, 30 Apr 2025 07:36:36 +0000
pull/stack volume bars broken
View Count: 475
| [2025-04-17 16:34:11] |
| sxmiali - Posts: 10 |
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hello, yesterday after changing my DOM tick size back down to 0.25 from 1 my pull/stack volume bars broke. when negative the volume bar does not go away i tried deleting the DOM i have and remaking it but still have the same issue attached image for reference ps. the pull (numbers)on my dom are colored same color as background to be invisible. none numbered cells with volume bars are pulls how to fix https://www.sierrachart.com/image.php?Image=1744907491788.png |
| [2025-04-17 20:20:25] |
| Sébastien - Posts: 64 |
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Hi, Same problem here. Now negative pull/stack numbers cast a bar. It didn't do that before. Negative number casting a bar could be a good thing if we are able to use another color for the negative bars, to differentiate them from the positive bars. But for now it's not possible. Positive and negative bars have the same color... so it's kind of a mess. |
| [2025-04-17 21:34:12] |
| John - SC Support - Posts: 39559 |
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There was a change to have the negative values showing in the volume bars. So what you are now seeing is correct.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-17 22:15:07] |
| Sierra_Chart Engineering - Posts: 19383 |
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We will take care of this. Understand this was a side effect of support for combining pulling and stacking volume bars, when the market depth levels are combined This been something long requested, and finally implemented and there was this unintentional effect which we will resolve. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-17 22:15:20
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| [2025-04-21 02:11:10] |
| User398084 - Posts: 2 |
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I just came across a similar issue — really hope this gets addressed soon. The pull/stack volume bar shouldn’t reflect negative values, unless there’s an option to display them using distinct colors.
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Attachment Deleted.  Screenshot 2025-04-20 at 10.10.29 PM.png / V - Attached On 2025-04-21 02:10:46 UTC - Size: 267.76 KB - 42 views |
| [2025-04-21 03:27:49] |
| Sierra_Chart Engineering - Posts: 19383 |
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This will be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-22 02:56:25] |
| sxmiali - Posts: 10 |
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Thank you sierra engineers for always staying on top of updates, much appreciated! Could you consider adding an option to set different Max Pull/Stack thresholds per DOM? Making it a chart‑specific setting would let us tailor the display for each market within the same Sierra instance. With finally making tick compression possible across all columns just one more feature will make your DOM more than perfect. |
| [2025-04-22 07:31:33] |
| Sierra_Chart Engineering - Posts: 19383 |
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Which specific setting or settings are you referring to: Could you consider adding an option to set different Max Pull/Stack thresholds per DOM?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-22 07:44:06] |
| sxmiali - Posts: 10 |
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The max bid/ask depth pulling/stacking levels in chart dom settings in short is it possible to make this setting a chart specific setting instead of global |
| [2025-04-22 07:45:59] |
| Sierra_Chart Engineering - Posts: 19383 |
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We will do this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-23 15:14:22] |
| Sébastien - Posts: 64 |
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Thank you Sierra engineers for working on this ! As said sxmiali, this feature is one of the last piece of the puzzle to make the Sierra Chart DOM perfect. Since you are working on the Pull/Stack column, if it isn't too much added work, would it be possible to allow the users to just show the pull/stack bars and hide the numbers ? On fast markets these numbers are just to fast to be read, so better hide them to make the interface cleaner. This setting already exist for the Current Traded Volume Columns. "Hide Volume Numbers From Current Traded Volume Columns" |
| [2025-04-24 06:02:40] |
| Sierra_Chart Engineering - Posts: 19383 |
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This has been all implemented and released. Including hiding the volume numbers. Settings are in Chart >> Chart Settings >> Market Depth. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-24 06:30:54] |
| sxmiali - Posts: 10 |
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Thank you for the updates! The market depth pulling stacking levels setting in the chart settings window does not work properly instead of only displaying the nearest 10 levels of bid/ask pull/stack, it displays the furthest 10 on the bid side while it correctly displays the nearest 10 on the ask attached image for reference before: https://www.sierrachart.com/image.php?Image=1745476231717.png after: https://www.sierrachart.com/image.php?Image=1745476192666.png |
| [2025-04-24 11:55:50] |
| Sébastien - Posts: 64 |
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Wow it was fast ! Thank you very much for your work. I have the same bug as sxmiali. |
| [2025-04-24 12:20:35] |
| Sébastien - Posts: 64 |
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I also spotted one broken setting : Clear Current Bid/Ask Volume on New Position Since the update 2755, it doesn't reset the columns (in sim mode at least, I haven't tried in live trading). |
| [2025-04-24 19:26:42] |
| Sierra_Chart Engineering - Posts: 19383 |
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We apologize for the delay on this. The market depth pulling stacking levels setting in the chart settings window does not work properly instead of only displaying the nearest 10 levels of bid/ask pull/stack, it displays the furthest 10 on the bid side while it correctly displays the nearest 10 on the ask We will resolve this. We did not notice this, with some basic testing we did but we know why it happens now that it has been reported. For now just limit the number of levels, using the global setting which continues to exist. That has a different implementation altogether.Nothing has changed with this: I also spotted one broken setting : Clear Current Bid/Ask Volume on New Position
Since the update 2755, it doesn't reset the columns (in sim mode at least, I haven't tried in live trading). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-24 22:48:04] |
| Sébastien - Posts: 64 |
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It is strange. I just tested with a blank chartbook, with a Trade DOM and a Chart DOM, both of them refuse to clean the Current Traded Volume Columns when a trade is placed. Yesterday, before I updated to 2755, it was working fine. |
| [2025-04-25 12:33:56] |
| Sébastien - Posts: 64 |
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Good morning, I updated to 2756 and run some tests with the Pull/Stack. It works better than before. The bug described in the post #14 is gone. There is still a glitch when we use Maximum Market Depth Pulling Stacking Levels (0 = all levels) on a market that has Market Depth Combine Increment in Ticks > 1 AND Apply Combine Increment in Ticks to Other Market Data Columns activated. If we set Market Depth Combine Increment in Ticks = 4, then the Ask side shows 4 times more levels than the Bid side. See picture 1. Another small glitch when we use Maximum Market Depth Pulling Stacking Levels (0 = all levels) alone (without combining ticks) : there is often a few more levels visible at the Ask side than at the Bid side. It varies with time. It's not always the case. It happens often on the NQ and YM, not so much on ES and RTY. See picture 2. |
| [2025-04-28 19:09:05] |
| Sierra_Chart Engineering - Posts: 19383 |
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We are looking this over. It is not so easily resolved. Will take a few days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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