Support Board
Date/Time: Wed, 30 Apr 2025 07:27:09 +0000
data is lagging
View Count: 82
| [2025-04-15 14:56:44] |
| greenugly - Posts: 20 |
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Hi, my data has been lagging for last 2 days, from 930am-noon new york time. my internet speed is above 100Mbps during this time. please advise
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| [2025-04-15 19:48:32] |
| Sierra_Chart Engineering - Posts: 19383 |
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We see you are in Malaysia. You are able to set a dedicated server address. We recommend using the New Zealand server. This is the setting: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Be sure to reconnect with File >>Reconnect after changing this setting. Please let us know if there is an improvement. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-16 15:20:27] |
| greenugly - Posts: 20 |
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seems ok now. thank you very much
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