Support Board
Date/Time: Wed, 30 Apr 2025 10:39:40 +0000
No options symbols on Denali feed
View Count: 107
| [2025-04-06 06:57:38] |
| curious16 - Posts: 11 |
|
I have a subscription of Teton and Denali with an active trade account. CME group futures data loads as expected. However, when I try to find CME group options symbols (e.g. File > Find Symbol > select ESM25_FUT_CME > Get Options) I get zero results back. Tried for several common CME Group symbols, alwayse returned 0 symbols, see attached screenshot from Message Log. Do I need to change a setting to enable getting these option symbols? |
 Screenshot.jpg / V - Attached On 2025-04-06 06:55:39 UTC - Size: 44.98 KB - 22 views |
| [2025-04-06 22:15:26] |
| Sierra_Chart Engineering - Posts: 19383 |
|
Try again now. You may not get them when the market is closed. You should get a list. It may take about a minute to receive them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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