Support Board
Date/Time: Thu, 08 Oct 2026 10:53:49 +0000
My past trade logs with Teton - Dorman
View Count: 1471
| [2025-04-02 14:14:06] |
| Jimmyy - Posts: 341 |
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forgot to add - while copying my pc froze and i had to restart my pc in the middle of the copying. did i just lose all these files? because the other things which i was able to copy are working fine
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| [2025-04-02 15:56:31] |
| John - SC Support - Posts: 48143 |
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You would just need to copy them again to be safe.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-02 16:02:51] |
| Jimmyy - Posts: 341 |
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So I wasn’t actually copying, I was moving (ctrl x -> ctrl v). The trade activity files seemed to have moved but they aren’t opening and giving me that error when i put that logs in any other installation of SC
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| [2025-04-02 16:24:48] |
| John - SC Support - Posts: 48143 |
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Sorry, we are bit confused by the last statement. Is that file able to be opened in another copy of Sierra Chart, or is it always showing as "corrupted"? If it is always showing as corrupted, then you would have no choice but to delete it. You will not be able to recover the information in that file, since it was related to your Simulation account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-02 18:20:09] |
| Jimmyy - Posts: 341 |
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Hi, The option to Disable stats, trades, period gets unchecked by itself upon starting SC. |
| [2026-10-02 22:25:10] |
| Sierra_Chart Engineering - Posts: 25103 |
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This happens when using risk manager mode: Trade Account and Risk Management: Setting Sierra Chart to Risk Manager Mode Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-10-03 03:05:00] |
| User61168 - Posts: 490 |
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You need to wait until the weekend and follow this procedure to get the long-term order fill history.:
Hello SC engineering, I apologize to polute this thread. If I may ask… what is the limitation of waiting for weekend to get long term order fills? Missing historical fills could completely mess up longer duration risk controls like 1) stop trading if drawdown from peak equity is > than x%, 2) weekly/monthly/quarterly/annual PNL targets etc. I view 100% accuracy of historical fills as the most powerful feature and benefit of Teton compared to other feeds. Is it possible to remove this restriction? |
| [2026-10-05 12:31:40] |
| User684613 - Posts: 2 |
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Sorry, we are bit confused by the last statement. Is that file able to be opened in another copy of Sierra Chart, or is it always showing as "corrupted"?
If it is always showing as corrupted, then you would have no choice but to delete it. You will not be able to recover the information in that file, since it was related to your Simulation account. Ah, got it, that makes much more sense now. Yes, the file is still showing as corrupted, even when I try opening it in another copy of Sierra Chart. I was hoping there might be some way to recover the simulation data before deleting it, though. Is there really no repair or recovery option for this type of file, or is it completely unrecoverable once Sierra marks it as corrupted? |
| [2026-10-05 20:18:40] |
| Sierra_Chart Engineering - Posts: 25103 |
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Hello SC engineering, I apologize to polute this thread. If I may ask… what is the limitation of waiting for weekend to get long term order fills? Missing historical fills could completely mess up longer duration risk controls like 1) stop trading if drawdown from peak equity is > than x%, 2) weekly/monthly/quarterly/annual PNL targets etc. I view 100% accuracy of historical fills as the most powerful feature and benefit of Teton compared to other feeds. Is it possible to remove this restriction? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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